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Cookie Policy

Last updated: March 2025

At LightCore Perception, we're straight with you about how we use tracking technologies on our website. This policy explains what these technologies are, why we use them, and how you can control them. We're not fans of complicated jargon, so we've kept this as clear as possible.

What Are Cookies Anyway?

Cookies are small text files that get stored on your device when you visit our website. Think of them as digital sticky notes that help us remember who you are and what you were doing when you return.

They don't contain personal information like your name or address—just strings of characters that our systems can read. Some cookies stick around after you close your browser (persistent cookies), while others disappear the moment you leave (session cookies).

How We Use Tracking Technologies

We use several different types of tracking on lightcoreperception.com. Each serves a specific purpose, and honestly, not all of them are about watching what you do. Many just help the site work properly.

1Essential Cookies

These are non-negotiable. They keep the website functional and secure. Without them, basic features like navigation and access to secure areas wouldn't work. We don't ask permission for these because they're necessary for the site to operate.

2Functional Cookies

These remember your preferences—things like language settings or whether you've logged in before. They make your experience smoother by not forcing you to reset everything each time you visit. Nothing intrusive, just helpful.

3Analytics Cookies

We use these to understand how people use our site. Which pages get visited most? Where do people tend to drop off? This data helps us improve the experience for everyone. The information is aggregated and anonymised—we're not tracking individual users.

4Marketing Cookies

These track your activity across different sites to show you relevant advertising. If you've looked at our technical support services, you might see related ads elsewhere. We use these sparingly and only with your consent.

Other Tracking Methods We Use

Beyond cookies, we also use a few other technologies that do similar things:

Web Beacons

These are tiny, invisible images embedded in our pages and emails. They tell us when someone has viewed a page or opened an email. Pretty standard stuff in web analytics, and they work alongside cookies to give us a complete picture.

Local Storage

This is similar to cookies but can store more information on your device. We use it to save preferences and improve loading times. Unlike cookies, this data doesn't get sent to our servers with every request—it just sits on your device until needed.

Server Logs

Every time you visit a page, our servers automatically record some basic information: your IP address, browser type, operating system, and which pages you accessed. This is standard practice for any website and helps us spot technical issues or security threats.

Why This Matters for Your Experience

Here's what these technologies actually do for you when you're on our site:

  • They keep you logged in as you move between pages, so you don't have to re-enter credentials constantly
  • They remember items you've added to forms or contact requests, so you don't lose information if you navigate away
  • They help us understand which content is useful and which isn't, so we can focus on what matters
  • They prevent security issues by detecting unusual activity or potential threats
  • They allow us to measure how well our site performs and where we need to make improvements

Without cookies, modern websites simply don't function well. You'd have to log in repeatedly, settings wouldn't save, and we'd have no way to improve the experience based on real usage patterns.

Managing Your Cookie Preferences

You have control over which cookies you accept. Most browsers let you block or delete cookies through their settings. Keep in mind that disabling certain cookies might affect how well the site works for you.

Chrome Settings → Privacy and security → Cookies and other site data
Firefox Options → Privacy & Security → Cookies and Site Data
Safari Preferences → Privacy → Manage Website Data
Edge Settings → Cookies and site permissions → Manage and delete cookies

If you block all cookies, you'll still be able to browse our site, but some features won't work properly. Things like staying logged in or saving preferences require cookies to function.

Third-Party Cookies

Some cookies on our site come from third-party services we use—things like analytics platforms or embedded content. We don't control these cookies directly, and they're governed by the privacy policies of those third parties.

We're selective about which third-party services we use, and we only work with providers who respect user privacy. But if you want to opt out of third-party tracking completely, you'll need to manage that through your browser settings or use tools like privacy extensions.

Data Retention

Different cookies have different lifespans. Session cookies vanish when you close your browser. Persistent cookies might stick around for months or even years, depending on their purpose.

Analytics cookies typically last for two years. Functional cookies that remember your preferences might last longer. We regularly review our cookie usage and delete outdated or unnecessary data.

Changes to This Policy

We update this policy occasionally to reflect changes in how we use cookies or in response to legal requirements. When we make significant changes, we'll update the date at the top of this page.

We won't reduce your rights under this policy without your explicit consent. If you're concerned about changes, check back here periodically—we don't send notifications for policy updates.

Questions About Our Cookie Use?

If something in this policy isn't clear, or if you have specific concerns about how we use tracking technologies, get in touch with us.

contact@lightcoreperception.com +61 451 549 535 146-160 Old Northern Rd, Baulkham Hills NSW 2153, Australia
LightCore Perception Logo

Providing quality IT technical support and educational resources to help you master technology challenges.

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  • 146-160 Old Northern Rd, Baulkham Hills NSW 2153, Australia
  • +61 451 549 535
  • ️ contact@lightcoreperception.com

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